Elite Airline has upgraded its website to ensure compliance with accessibility standards.
Please, feel free to contact us if you encounter any problems.
You will find help to use our website at the bottom of the document.
Website
Contact us
RogerVoice x Elite Airline
We are proud to work with Roger Voice to enable people who are deaf or hard of hearing to reach our customer service independently.
RogerVoice is an application that allows you to communicate with an interlocutor by text transcription of the voice.
Compliance Certificate
eliteair.com.kw’s Compliance Certificate was established on 30/06/2024.
Accessibility settlement and tests are based on WCAG 2.0 (Web Content Accessibility Guidelines):
Elite Airline, Address Line 1, Address Line 2, Kuwait
Email: accessibility@eliteair.com.kw
An audit of manual accessibility was conducted by a third party independent of the informant. The audit consists of manual validation of WCAG success criteria with specialized tools (when necessary) and restitution tests with screen readers.
Several tests were conducted to check site compliance. Nevertheless, these tests can be divergent depending on the browsers and assistance technology used. Should any issues arise during the use of the website, please notify us at: accessibility@eliteair.com.kw
Restitution checks were performed with the following tools:
A global work of compliance upgrade is currently being performed. Final objective is to complete the compliance upgrade in December 2024. If you face any issue regarding accessibility, please inform us by email: accessibility@eliteair.com.kw.
We will then be able to manage the issue, send you an accessible version of the concerned document or help you with your demand.
Criteria tested are all WCAG 2.0 criteria (https://www.w3.org/TR/WCAG20/) of level A and double level A (AA). At the Compliance Certificate issuance date, all applicable criteria are compliant with the exception of some for which the non-accessible content is identified below.
The website audit reveals complete compliance with WCAG 2.0 levels A and double A (AA) criteria, except with the exception of the following points:
In anticipation of a total compliance upgrade, you may obtain access to a version of the documents or information to be included therein by sending an email to accessibility@eliteair.com.kw indicating the name of the document and/or the information you wish to obtain. We will provide you with the requested information as soon as possible.
You can help us improve the website accessibility by alerting us to any potential issues you may encounter. To do so, please send us an email at accessibility@eliteair.com.kw.
Website accessibility means that all persons are able to access web content regardless of their situation, be it handicap or not, with a mouse or a keyboard, or through the use of specific technologies allowing them to cope with deficiencies.
Above all, this means the respect of Web standards and certain technical rules that we endeavour to take into account.
The objective of this section is to assist you in the use of the Elite Airline website.
Website is structured as follows:
At the top of the page, fast access links move the focus to the main menu, to the content of the page, or toward this help page.
On all pages – except for the welcome page – you will find a constant display at the top of the main content indicating the current page name.
If you navigate using a modern screen reader, you are able to access menu zones, browsing, main content, and the footer directly.
For Jaws, as of version 10 with Windows, keyboard browsing works as follows:
For NVDA as of version 2014.3 with Windows, keyboard browsing works as follows:
For VoiceOver with MacOS, in order to navigate reference points, you need to choose “landmarks” in the “rotor”, then scroll down (iOS) with up/down arrows (OSX) on the keyboard to move on to the next or previous landmark.